The Airport Authority lends a kiosk to organizations to welcome passengers coming to Ottawa as part of a large group, for a meeting, conference or special event. It can be reserved for a few hours, or a few days, free of charge!

The organization can:

• Offer information verbally or by handing out materials;
• Offer branded takeaways (provided that they are suitable for the general public); and  
• Display one bilingual pop-up banner.

The organization must:

• Leave the kiosk in good condition;
• Staff the kiosk during the time periods reserved;
• Bring all material needed for setting up kiosk and take their belongings with them at the end of each day; and
• Bring their own mobile devices.

The organization must not:

• Affix anything to the kiosk;
• Bring or request an additional table, bring balloons into the terminal, display a flag or other branded paraphernalia;
• Leave anything on, in, under or around the kiosk overnight;
• Move the kiosk to another location (it is located on Level 1 in Arrivals, near the centre door); or
• Use the kiosk to generate an income.

Oher information

• The kiosk includes a counter, and one or two chairs.
• The Information Desk telephone may not be used to make calls.
• Items left behind at the end of day will be disposed of.
• The Airport Authority reserves the right to refuse a request, or to terminate usage privileges at any time.
• PARS 2000 in the Arrivals area offers a storage service should you wish to store your belongings overnight.
• Parking is not included when you reserve the kiosk.
• Curbside pick-ups must be pre-arranged by contacting the Ground Transportation office at 613-248-2000 ext. 1130 or [email protected].
• There are two kiosks available - reservations are first come, first served.
• The kiosk is not loaned to third party organizations hired to welcome guests.
• If literature is handed out, it must be bilingual.