It’s a Dog Day Afternoon at the Ottawa International Airport
As thousands of travellers head out of town to celebrate Thanksgiving, the Ottawa International Airport Authority launched its new Therapy Dog Program at YOW.
The Airport Authority hosted a meet and greet event today to welcome its newest team members, a group of St. John Ambulance therapy dogs and their owners/handlers.
Over the years, the Authority has heard through various channels that a Therapy Dog Program would be welcomed at YOW to help alleviate the anxiety commonly associated with travel. The Authority was listening, and has partnered with St. John Ambulance to develop a unique program that can operate compatibly with its security-based Canine Unit, and bring comfort and a smile to its passengers.
Our new furry friends will be available in the Canada/International holdroom for hugs and scratches most Wednesdays, Thursdays, Fridays, and Sundays. Watch for their red bandanas and say hello.
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Ottawa International Airport Authority
“Therapy dog programs have been implemented in many airports worldwide and are well known for reducing stress and providing comfort to passengers,” said Mark Laroche, Ottawa International Airport Authority President and CEO. “There are many changes happening at YOW that are focused on improving the customer experience – we think this particular one will be a passenger favourite.”
St. John Ambulance
“St. John Ambulance Therapy Dog Program has grown to become a recognized leader in animal-assisted intervention,” said Lisa Paul, St. John Ambulance’s Director of Learning, Operations and Community Services. “We look forward to our partnership with the Ottawa International Airport Authority, enabling us to reach thousands of people in Ottawa, bringing comfort, joy, and companionship during their travels.”
About the Ottawa International Airport Authority
OIAA manages, operates, and develops airport facilities and lands in support of the economic growth of Canada’s Capital Region, generating more than $2.2 billion annually in total economic activity in Ottawa and Gatineau.
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