The Ottawa Airport is proud to support Ottawa Tourism’s Stars of the City Customer Service Recognition Program. Nominations are made by members of the public to recognize front line staff who provided outstanding service.

If you would like to recognize a staff person who went above and beyond your expectations, please nominate them.

All nominees receive a Stars of the City certificate, a congratulatory letter to their employer, a copy of the nomination and a lapel pin.  

Each year the most outstanding nominations are put forward to a panel of judges and winners are selected in several different categories. All nominees are invited to a Gala of tourism industry insiders during which category awards are given out, and one exceptional nominee is named Ottawa Tourism’s Star of the City.