About the 2023-2026 Accessibility Plan
The Airport Authority has prepared an Multi-Year Accessibility Plan to assist in meeting our requirements under the Accessible Canada Act and the Accessible Transportation for Persons with Disabilities Regulations. The 2023-2026 Accessibility Plan includes both the plan and the description of the feedback process.
This Plan will serve as a roadmap to help the OIAA continue to become more diverse and inclusive.
The principle of “Nothing without us” is at the core of everything we do and it is our goal to include people with disabilities at each stage of our work.
To create this initial document and the establish accessibility goals included in the Accessibility Plan, we :
- reviewed and incorporated feedback about accessibility that the OIAA has received in the past from persons with disabilities;
- reviewed recent accessibility audits of the OIAA and its policies, procedures, services, and facilities; and
- worked closely with accessibility consultants and known contacts with lived experience.
To request an alternate format of the Plan or the description of the feedback process, please email [email protected] or call 613-248-2082.
Sincerely,
Mark Laroche
President and Chief Executive Officer
Ottawa International Airport Authority
Year 1 Progress Report
The Airport Authority is completing the Accessibility Plan Progress Report - Year 1, highlighting our ongoing work to prevent, identify, and remove barriers while meeting our requirements under the Accessible Canada Act and the Accessible Transportation for Persons with Disabilities Regulations.
We presented our progress highlights during a session on Wednesday, May 8. In preparation of publishing our Year 1 Progress Report on June 1, 2024, we invite you to view the recording to learn about the highlights and provide any feedback by Friday, May 17, 2024 at 23:59 (EST).
Submitting your feedback
Your input is vital to the development of meaningful accessibility goals that can assist the OIAA in identifying, removing, and preventing barriers. You are invited to provide your feedback using one of the following methods:
- By completing the online survey (below)
- By email: [email protected] (in text, audio, or video format)
- By phone: 613-248-2082
- By printing this page, writing your feedback by hand and mailing it to:
Ottawa International Airport Authority
Attention: Passenger Experience
1000 Airport Parkway Private, Suite 2500
Ottawa, ON K1V 9B4
Completing the survey
- No questions are mandatory
- You can provide answers to as few or as many questions as you like
- Your survey responses are anonymous unless you choose to provide your contact information
- You cannot save your survey and return to it at a later time
Survey